This is an Agreement between You or the Entity that you represent ( hereinafter “You” or “Your” ) and OurBus India LTD governing your use of our website, accessible at www.OurBus.in. These terms will be applied fully and affect your use of this website. By using this website, you agreed to accept all policies written here. You must not use this website if you disagree with any of these website standard policies.
To ensure smooth cancellations and less hassle for our riders, OurBus India ensures that you are able to cancel your ride in case of emergencies and save your money.
We have defined our cancellation policies below. After reading them, you can understand how refunds are processed based on the time of cancellation:
Less than 4 hours from the station departure time: No refund
Between 4 hours to 24 hours before the station departure time: Full refund back to source
Between 1 to 30 days before the station departure time: Full refund back to source
OurBus India is permitted to revise these terms at any time as it sees fit, and by using this website you are expected to review these terms regularly.